How Long Should Your On-Hold Music Loop Be?
26/10/2026
Ask most callers what annoys them about waiting on the phone and you will hear a familiar complaint: the same short burst of music, over and over, until they know every note. It is rarely the music itself that is… read more

Choosing On-Hold Music That Suits Your Brand
23/10/2026
Music is the part of the on-hold experience callers hear most, yet it is often chosen in a hurry, or not chosen at all. The default beeps or a scratchy loop that came with the phone system say something about… read more